Unauthorized Sales And False Information

Unauthorized Sales And False Information

Unauthorized Distributors and False Information

All Entities Must Refrain from the Unauthorized Selling of Bigbest Products
False Information & Job Promises
To know more about our distributor Code of Conduct.

This Code of Conduct for Seller Partners (hereinafter referred as “Code”) forms part of the Bigbest
Policies & Procedures and all other regulations and agreements currently in place, which bind every
Seller Partner. Any serious breach of the Code, Policies & Procedures, regulations and agreements in
place will involve action(s) being taken by the Bigbest in accordance with the Company’s Policies &
Procedures.
The Code explains proper conduct of business for Seller Partners to practice.
Additionally, Bigbest encourages all Seller Partners to obtain and observe the Code of Ethics, Rules and
Regulations and Guidelines issued by Ministry of Consumer Affairs, Food and Public Distribution under
the Consumer Protection (Direct Selling) Rules, 2021 including any further amendments,
modification, or enactment, re-enactment of new legislation by the Government of India or any
State of India.
It is a mandatory requirement that the Seller Partners comply with the Code at all times.
1. CONDUCT
DEALING WITH THE GENERAL PUBLIC
Contact & Communications
A Seller Partner:
a) will at all times, when contacting anyone either from a telephone list or by other means,
respect the privacy and wishes of the person contacted;
b) will not visit a consumer’s premises without identity proof and prior appointment or approval.
c) will never engage in objectionable or abusive conduct, unfair or aggressive conduct when
contacting or dealing with any other person in relation to Bigbest or opportunity it provides;
d) will offer the opportunities of, and association with Bigbest, on its merits without exaggeration,
concealment, curiosity or misrepresentation;
e) will ensure they maintain their personal presentation in dress, language and documentation
to the highest possible standard;
f) will observe the provisions of the law and good manners regarding times and days when
making the call and appointments.
g) shall not engage in any deceptive or unlawful trade practice as defined by any Central, State
or local law or regulation. No Seller Partner shall operate any illegal or unlawful business
enterprise, engage or participate in any illegal or unlawful business activity or be convicted of
any illegal or unlawful activity.
Presenting Opportunity
A Seller Partner presenting the Business Plan at any time, conducting a Training Event or Seminar or
Bigbest’s Seller Partners Meeting shall:
a) not falsely represent to any person any details regarding the financial rewards available under
the Bigbest Plan;
b) not take any money or consideration in any form from any prospective person in the name of
joining the Company or training;
c) not make any false or misleading representations about the features of Bigbest’s products,
services and programmes, including as to their standard, quality, value, characteristics,
accessories, uses for a particular purpose, merchantability or benefits;
d) not make any false or misleading representations about the price of Bigbest products;
e) not engage in conduct that is liable to mislead anyone as to the nature, manufacturing
process, characteristics, suitability for purpose or quality of any Bigbest products;
f) not make any false or misleading representations concerning the need by anyone for goods;
g) use official literature as approved by Bigbest including forms, scripts and other tools.
Conducting Business
A Seller Partner must not at any time:
a) take advantage of another person's disabilities or weaknesses, such as illness, age, infirmity,
lack of education or unfamiliarity with language;
b) actively solicit or demand orders for Bigbest products by anything other than an offer to collate
any order a Seller Partner wishes to make, including by the use of physical force, undue
harassment or coercion;
c) refuse to identify themselves when requested to do so.
2. OBLIGATIONS
GENERAL OBLIGATIONS OF SELLER PARTNERS
Poaching Seller Partners
Bigbest does not condone the intentional poaching of Seller Partners from another line of referralship
within the Bigbest Business.
USE OF BIGBEST INTELLECTUAL AND OTHER PROPERTY
1. As trademarks, logos and service marks are registered and owned by Bigbest and/or its affiliates,
all written materials are the Copyright and Trademark of Bigbest. The use of trademarks, logos
or service marks or the publication of copyright materials shall not be undertaken by anyone.
2. The Seller Partners shall not design any trophy or joining forms having Bigbest’s logo printed on
it.
3. No Seller Partners shall use the name and/or photographs of the Promoters, Directors or
Officials of Company in any Joining Form, pamphlets, banner etc.
4. No Seller Partners shall use company’s sponsored Functions, Literatures or CDs to support
Cross Lining or Poaching.
5. A social media page shall not be named e.g. “Asort Chandigarh” and the like, with an official
Bigbest Logo, or Asort images that may mislead a consumer to believe that the page is an official
Bigbest page or group.
6. The Seller Partners are prohibited from registering domain names that contain the word
Bigbest or any other intellectual Property of the Company introduced in future.
7. It is forbidden for Seller Partner to copy content and other materials from the official Bigbest
website and to publish it under his or her own name.
8. No Seller Partners shall advertise in the name of the Company, use of logo in any newspaper,
social media page or any manner whatsoever.
EMPLOYMENT RELATIONSHIP
Seller Partners shall not give a false representation as to the nature of the relationship between Bigbest
and its Seller Partners. A Seller Partners is required to indemnify Bigbest for the cost of any damage or
prejudice stemming from such false representation, including any legal fees Asort may have incurred.
Bigbest’s Seller Partners are independent contractors operating their own businesses. They shall not
represent that they are employees of Bigbest, nor shall they refer to themselves as “agents,”
“managers,” or “company representatives”, nor shall they use such terminology or descriptive phrases
on their stationery or other printed material.
Further Direct Retailers/Sellers shall not use the address of any Bigbest establishment, Bigbest intellectual
property or misrepresent their association with Bigbest.
Seller Partners shall not use the Bigbest Seller Partners identification card to create the impression that
there is a subordinate relationship with Bigbest. The identification card issued to a Seller Partners by
Bigbest is to be used exclusively when the Seller Partners wants to purchase products from Bigbest and at
the time of approaching consumer for sale and the usage of the identification card shall be governed
additionally by the terms given on the identification card.
PRODUCT CLAIMS
The Bigbest publishes detailed data about its products which is verifiable, accurate and complete. A Seller
Partner must not make claims about any Bigbest products unless they are sourced from appropriate
official Company literature and accurately reflect the information contained in the appropriate
literature.
OBLIGATIONS OF A SELLER PARTNER
Promote Ethical Business Practice
A Seller Partner shall:
a) ensure the Seller Partner in his/her group are aware of this Code and at all times carry out
their Business relationships either within the group or with Seller Partner of the public in a
lawful manner, with courtesy and integrity, and in accordance with this Code;
b) ensure they remain well informed regarding laws applicable to the Business and duties of
a Seller Partner including other essential facts and public policies or regulations which may
affect such Business and duties;
c) keep confidential and not unethically use information that may be of detriment to
another Seller Partner's Business.
Compliance
Bigbest and a Distributor will ensure full compliance of the Code:
a) for Bigbest by Directors, Executives and all other employees;
b) for Seller Partner by Seller Partners and their Downlines.
Administration
Bigbest will administer its dealings with Seller Partner in a manner that is conducive to compliance of
the Code of Conduct.
COMPLAINTS
If a Seller Partner becomes aware of a breach of this Code, and wishes to proceed to lodge a
complaint, the complaint should be made in writing in accordance to Bigbest Policies & Procedures by
sending an email at bt@bigbest.in or by contacting at +91 .
LIABILITY IN CASE OF DEFAULT
If a Seller Partner violates any Rules and / or the Code or breach the terms of Direct Seller Contract,
the Company reserves right to terminate distributorship of the concerned Seller Partner with
immediate effect. Once, distributorship terminated, Seller Partner shall lose all rights and benefits
accompanying with Bigbest distributorship as well as their network. The Company also reserves the right
to take appropriate legal action against such Seller Partner.